Shipping policy

DA’VINE LINE Shipping Policy

At DA’VINE LINE, we believe every delivery should feel like a gift. Our shipping policy is designed to be transparent, reliable, and aligned with your expectations—whether you're ordering a seasonal favorite or discovering something new.

Shipping Methods

We offer multiple delivery options to suit your needs:

  •  Standard Shipping (Free on orders over £50): Estimated delivery 10-14 business days, depending on your location and product availability.

  • Premium Shipping: For faster delivery, choose our expedited option with estimated arrival in 7–15 business days.

  • Local Courier Services: Select items may be eligible for local delivery, reducing wait times and carbon footprint.

Tracking is available for all shipping methods. You’ll receive a tracking number once your order is dispatched.

Processing Time

Orders are typically processed within 1–3 business days. During peak seasons or promotional events, processing may take up to 5 business days. We’ll keep you informed every step of the way.

International Shipping

We ship globally. Delivery times vary based on destination and customs clearance. Please note:

  • Customs duties or import taxes may apply and are the responsibility of the customer.

  • Some regions may experience extended delivery times due to local regulations or carrier limitations.

 Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number. You can monitor your package’s journey via our Order Tracking Portal.

Shipping Support

If your order hasn’t arrived within the estimated timeframe, or if you experience any issues, our customer care team is here to help. Reach out via support@davineline.com and we’ll respond within 24–48 hours.

Delivery Guarantee

We stand by every shipment. If your package is lost or arrives damaged, we’ll work with you to resolve the issue promptly—whether that means a replacement, refund, or credit toward your next order.